Our refund and returns policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.

1. Returns: We want you to be completely satisfied with your purchase from saverahandicrafts.com. If for any reason you are not satisfied with your order, you may initiate a return within 10 days from the date of delivery. To be eligible for a return, the following conditions must be met:

• The item must be unused, in its original condition, and in the original packaging.
• You must provide proof of purchase, such as an order number or receipt.
• Customized or personalized items may not be eligible for return unless they are defective or damaged.

2. Return Process: To initiate a return, please follow these steps:

• Contact our customer service team at [email protected] or call us +91-9654860712 to notify us of your intention to return the item.
• Pack the item securely in its original packaging, including all accessories and documentation that were included with the product.
• Ship the item back to us using a traceable shipping method. You will be responsible for the return shipping costs.
• Once we receive the returned item and verify its condition, we will process your refund or exchange.

3. Refunds: Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 days. Please note that shipping costs are non-refundable, and any applicable return shipping fees will be deducted from the refund amount.

4. Exchanges: If you wish to exchange an item for a different size, color, or design, please contact our customer service team at [email protected] or call us +91-9654860712 . We will guide you through the exchange process and assist you in selecting the desired replacement item, subject to availability.
   
   

5. Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact our customer service team immediately at [email protected] or call us +91-9654860712 . We will arrange for the return of the item and either provide a replacement or issue a refund, including any applicable return shipping fees.

6. Non-Returnable Items: Certain items may not be eligible for return or refund, including:

• Gift cards or vouchers
• Clearance or sale items
• Customized or personalized items (unless defective or damaged)

7. Change of Mind: If you have a change of mind about your purchase and the item is eligible for return, a restocking fee may apply. The restocking fee will be deducted from the refund amount.

8. Cancellations: If you wish to cancel your order before it has been shipped, please contact our customer service team at [email protected] or call us +91-9654860712 as soon as possible. Once the item has been shipped, the return process will apply.

9. Contact Us: If you have any questions or concerns regarding our return and refund policy, please contact our customer service team at [email protected] or call us +91-9654860712 . We are here to assist you and provide further clarification.

Please note that this return and refund policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.