Privacy Policy – Savera Handicrafts
At saverahandicrafts.com, we value and respect your privacy. This Privacy Policy explains how Savera Handicrafts collects, uses, stores, and protects your personal information when you visit our website, engage with our services, or submit your details through our website or advertisements.
Information Collection
We may collect personal information such as your name, email address, phone number, company details, and preferences when you voluntarily provide it to us.
This information may be collected through:
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Our website forms
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Email or phone communications
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Lead forms submitted through advertisements on platforms such as Facebook and Instagram (Meta Lead Ads)
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WhatsApp or other direct interactions
Information Use
We use the collected information to:
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Respond to your inquiries
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Share product catalogues, bulk pricing, and order details
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Communicate regarding wholesale, corporate gifting, or hospitality requirements
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Improve our products, services, and customer experience
We may contact you via email, phone call, SMS, or WhatsApp for business-related communication. You may opt out of promotional communications at any time.
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only with trusted service providers who assist us in operating our business (such as communication or IT services), under strict confidentiality obligations.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or alteration. Industry-standard security practices and safeguards are used to protect your data.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required for business, accounting, or legal purposes.
Typically, lead data is retained for up to 12 months, unless a longer retention period is legally required.
Your Rights
You have the right to:
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Access your personal information
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Request correction or deletion of your data
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Opt out of marketing communications
To exercise these rights, please contact us using the details below.
International Data Use
As we serve customers across different regions, your information may be processed in India and may be accessed by our team or service providers solely for responding to your inquiry.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Savera Handicrafts
Phone / WhatsApp: +91-9654860712
Email: info@saverahandicrafts.com
By using our website or submitting your information through our services or advertisements, you consent to the terms of this Privacy Policy.
